Google’s “Hangouts” feature change this week broke it for Domain/Apps/Business accounts. Get your Google domain administrator to do this to get it back:

  1. Go to (make the appropriate substitution).
  2. Log in.
  3. Click the “Settings” tab.
  4. In the left column, click" Talk" under the “Services” header.
  5. Click the “Enable the new Hangouts” radio button in the “Hangouts” section.
    screenshot of steps
  6. Tick the “I have read and acknolwedge” check box.
  7. Click the “Continue” button.
  8. It would be nice if Google emailed domain administrators when new features become available and require administrators to configure them.